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Company Details

What sort of computer hardware is required?

Any PC that has a minimum of 512Mb RAM and Windows Xp or Windows Vista will be acceptable. However for larger installations, file servers with at least 4Gb RAM are recommended. The faster the PC, the faster the software will run. Basically, any PC that is on the market today will suffice.

Is it necessary to have Sage accounting software as well?

No, it isn't. The software will run independently of Sage. However, if you do use Sage, and you want it to integrate to Blindata, then you must have at least version 7 of Sage Line 50. If you wish to update receipts directly to Sage from Blindata, then you will require at least Sage 50 v12.

Can we use our existing stationery with your software?

Yes, we would be happy to make adjustments to our work orders, labels, invoices etc to meet your requirements. We have done this many times before.

What happens if we go out of business?

Well, we sincerely hope that won't happen. We are a well established, debt free software house with a significant, high quality customer base. However, in the event of business failure (for whatever reason), we would be happy to sign an Escrow agreement with a third party as part of the initial purchase process. What this means, in effect, is that ownership of the software will transfer to the end user in the event of certain business outcomes.

Which other companies are using the software?

A large number of companies in the UK and Ireland are using the software. These companies range from small domestic suppliers to large national companies who are well known names in the window blind trade. We would be more than happy to provide a number of references upon request.

Is it easy to set up the software?

Yes, it is straightforward, although it helps to be organized. If data can be provided on price tables, products and customers, then a lot of data can be preset prior to implementation. Our fastest implementation involved going live two hours after installation!

What about training?

Training can be provided, either in person or online. It is important to identify the most appropriate members prior to undergoing training.

Can changes be made to the software?

Ball Software specializes in software development and is constantly making improvements to our products. We will be happy to carry out customer requests.

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